Authenticating Your Social Account

Linking your social account will provide us with further insights access.  This helps us learn more about your social media metrics and is only used internally.  The Information we pull will never be published externally without your written permission. Additionally, this does not grant permission to log into your account.  

This simple step is designed to provide greater transparency and to provide you a simpler experience working with us, saving time from taking screenshots of metrics screens from your apps.At the bottom of this article you can view a short video on how to link an account. 

Permissions you are granting:

• Provide read-only access to Insights data
• We will never post on your behalf, follow pages, or like content

Benefits:

• Minimize number of screenshots provided to clients
• Reduce need to take a screenshot within a 24-hour time window
• Reduce need to send original photo and video files from stories

Will not do:

• Nor will it post on behalf of your profile
• You can always remove authentication on your account as needed

To authenticate your social account from the Link Account Page, click "connect" associated with the social platform you are looking to authenticate.

If you have an Instagram Business account and it is listed on the Link Accounts Page, click the "Connect Business" link under the account.

Select the Instagram accounts you would like to grant Instagram Insights permissions for and you are now done.

Login to Facebook and the Instagram account should now be linked and you are now done.

You can still link creators' accounts with the classic Instagram API by clicking on the Instagram logo without the dollar sign. This simply is used to verify that someone owns an Instagram account which is not a Business account but does not add any additional metrics.

To add additional social accounts from the Link Accounts Page, click on the Social Platform icon your adding beneath "Add social account:" and follow the prompts to add the account.

To remove authentication on a social platform, click on the "Unlink" option beneath the social platform.  DO NOT delete the platform.

Deleting a social account should only be used for profiles that don't exist or aren't in use any more

If you are a manager/agent and have Admin, Ad Manager, or Analyst access you can connect accounts on behalf of your influencers.

Here is the video on how to troubleshoot linking accounts:

https://www.youtube.com/watch?v=iOK4gAsqufA&amp=&feature=youtu.be